Prompt answers to my questions, helpful answers, good communication all round.
About the product:
Product excellent, no problems. High capacity, gives _excellent_ battery life to my phone. However, be aware that it is large and will add another 50% to the width of your phone. If the picture showed how the phone would look I would have bought a lower capacity one that would have done enough but been a little smaller. All said, if you want battery life and are willing to carry the weight, then this is the product for you.